Our Certificate Courses



Career Essentials and Service

Career Essentials and Service

This 8 module course emphasizes the importance of personal leadership development as you can not begin to lead others until you can first lead yourself. This course identifies basics work ethics and principles that are essential in providing outstanding service to their customers.


Business Communication: Verbal and Non Verbal

Business Communication: Verbal and Non Verbal

This 10 module course covers the various areas of communication currently used in conducting business effectively. It provides an overview of the channels of communication and elements of communication - both verbal and non- verbal.



Supervision in the Workplace

Supervision in the Workplace

This 8 module course teaches effective supervisory skills that are essential to maintaining a positive environment at work. Great supervisors need 'hard' skills to improve systems and 'soft' skills' to effectively coach and improve people, in order to maintain and lead a winning team.


Managing Diversity in a Multicultural Workplace

Managing Diversity
in a Multicultural Workplace

This 10 module course provides an understanding of culture with the development of key management skills, allowing a manager or a prospective manager to develop a range of core skills, guided by management principles that can be effectively applied in different situations.


Hotel Security Awareness and Service

Hotel Security Awareness and Service

This 9 module course teaches effective procedures and tools to detect, respond and take action in response to events that may threaten you or your organization.

Introduction to Hospitality and Tourism

Introduction to Hospitality and Tourism

This 12 module course provides an overview of the dynamic hospitality and tourism industry, its growth and development, industry segments and distinguishing characteristics, and current trends.

Hospitality Professional

Hospitality Professional

The Hospitality Professional Course is designed to enhance an individuals career and professional development skills with online seminars and activities focused on hospitality.

Hospitality Supervisor

Hospitality Supervisor

The Hospitality Supervisor course is designed to teach future hospitality and service industry leaders the skills needed to succeed in the 21st century global workplace.

Managing Diversity in a Multicultural Workplace

Managing Diversity in Hospitality

This course combines an understanding of culture with the development of key management skills so that a manager or prospective manager develops a range of core skills and values that can be applied in many different situations.


Business Communication in Hospitality

Business Communication in Hospitality

The Business Communication in Hospitality and Tourism course focuses on the formal business communication processes commonly used in the hospitality and tourism workplace.


Schools, Universities, and Corporate

AHA's curriculum is available to Universities, High Schools,
and Corporate Training, all around the world!

Universities


Academic institutions are in a race towards developing graduates who are equipped to meet the demands of the global community. Global competitiveness is the direction that schools everywhere are headed for in developing their graduates. AHA courses are aimed to enhance and internationalize the hospitality and business curriculum of educational institutions anywhere in the world.

AHA's certificate programs are registered with the Commission on Higher Education in the USA allowing students to earn a recognized American credential. AHA's courses have been designed for college and university programs and can be used to complement an existing course such as an Internship Preparatory course or can be used as a course supplement and resource.

High Schools


Career readiness and employability skills also known as transferable skills, have become a critical part of education. Employers are seeking graduates with a combination of skills that fall under this career readiness and employability umbrella that include such things as soft skills or people skills, customer service skills and life skills. These skills include: effective non-verbal and verbal communication, problem solving, being a team player, accepting responsibility, having a positive attitude, showing good character and time management.

AHA World Campus is a USA licensed post-secondary virtual school, aimed to complement the curriculum of high schools. AHA's career and professional development courses, licensed by the Commission on Higher Education (CHE) of South Carolina, give emphasis to key employability traits and multicultural skills needed for success in today's diverse workforce.

Corporate Training


Customer retention is all about customer service and customer service is all about employee morale, motivation and training. AHA's online certificate courses assists employers with both. It's estimated that 80% of lost customers don't return because of bad service. AHA World Campus will give your employees the skills they need to not just satisfy customers, but to keep them returning to your business again and again.

Since 1986, the American Hospitality Academy has had one singular pursuit, "to motivate and inspire employees to deliver excellent service, and to achieve an "a ha" or an Amazing Hospitality Attitude. Through AHA's World Campus, companies can now take advantage of AHA's proven techniques and affordable customer service and management training courses. All courses are taken fully online and can be completed at your employee's own time and pace.

Workforce Development


For over 30 years, the American Hospitality Academy has specialized in developing thousands of college students worldwide for employment and leadership positions in the hospitality industry. AHA is now bringing our years of experience to workforce development and youth programs to help individuals become more employable in the service industry by inspiring their "a ha!" an Amazing Hospitality Attitude.

In today's workforce, soft skills or people skills have become increasingly valued by employers. While traditionally, workers were hired primarily for their technical or functional skills, organizations are now placing greater emphasis on less tangible qualities, such as good communication skills, cooperativeness, character and a positive attitude. AHA teaches the soft skills that are needed for young adults to succeed in the workplace.


Are you looking to enhance your hospitality and business curriculum?

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Student Reviews



Testimonials
Denise D., United States
As a student in graduate school and someone who has not yet entered the hospitality industry, the HPC program has given me an unbelievable amount of insight into the industry that I hope to soon become a part of. From learning about the Amazing Hospitality Attitude, standards of service, being onstage, to falling up, I feel that I am much more prepared to enter the hospitality industry with a wealth of knowledge, a smile, ready to go attitude, positivity and confidence in all that Iíve learned through this course.
Testimonials
Sharma M., Philippines
Before ending this American Hospitality course, Iíd like first to thank everyone who made up this online milestone. Itís life changing, simply Amazing. All I do is study and face the computer but in return I see the world. Studying AHA means developing an Amazing Hospitality Attitude within yourself and spreading it to others because it is contagious. AHA lets us reflect in ourselves, what do we really want, what are our visions in life and how to attain them. AHA teaches us how to become a better professional and how to become a better person to everyone around you. AHA plays a vital role in our self esteem and confidence as we continue our journey towards in hospitality
Testimonials
Layla M., South Africa
I have gained tremendously by the AHA program. This course has shown me the importance of: being positive , having an open heart, cultural understanding, hard work, dedication, time management and so much more. The AHA program may have felt tedious at times and unhelpful, but when looking back I regret thinking those thoughts because it has changed my attitude towards how I view obstacles, challenges and hard work. I am so thankful to have completed this online course. I hope to have an amazing business purely because of the fact that I can make people who work for me, people who are in contact with my company or people I interact with feel my AMAZING HOSPITALITY ATTITUDE. My motivations and goals have shifted and my number 1 goal is to remember that it doesnít matter if you donít have the best of everything else, as long as you have the best attitude, then you will be truly successful.
Testimonials
Lovely L., Thailand
The HPC seminars made me realize that I am in charge of my life. My character, attitude and the impressions of others will always depend on my thoughts and actions. It taught me that waking up everyday and doing the same thing over and over again is not enough. I must prioritize things and set goals. Also, it taught me how to convert negative thoughts, stress, and problems into a positive one to have a happier and positive outlook in life. One challenging experience I had was being surrounded and exposed to people with different attitudes and characters. I learned how to respect them despite the differences. The HPC seminars has made me a better person.

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