Hospitality Leadership Professional Development Diploma

Are you looking to develop leadership skills that will open doors to an exciting hospitality career?

AHA's Hospitality Leadership Diploma addresses topics such as: technology, leadership, cultural diversity in the workplace, and interpersonal skills, all of which are necessary competencies in today's global workforce. The emphasis of this hospitality management training program is on building leadership and management skills, supervisory skills, positive attitudes, work ethics, sense of responsibility, the desire to excel, as well as effective communication and multicultural skills. Take control of your future and make the first step toward a successful career in hospitality management.

You will learn:
  • Successful hospitality leadership in a diverse workforce
  • Maintaining a strong sense of integrity while providing a quality product or service
  • Inspiring and motivating people of various backgrounds and cultures
  • Working within a business climate characterized by rapid change and globalization
The goal of AHA's professional development training is to develop industry leaders who will manage from a greater place of understanding of the world and the various people and cultures within it. Participants will learn how to inspire and motivate people of various backgrounds to achieve common business goals.


AHA's professional development diploma programs and career development certificate courses are industry recognized and registered with the South Carolina Commission on Higher Education in the USA, allowing business and hospitality students to earn a recognized American credential.

100% Online

All courses are taken completely online, allowing students to take courses and learn from anywhere that you have internet access. Learn on your own time and pace so that you can make your own schedule. Print your certificate when you have completed the course.

30+ Years Experience

For over 30 years, the American Hospitality Academy has specialized in developing thousands of students worldwide for employment and leadership positions in all types of industries. Learn professional development skills needed to succeed in today's global workplace.

Course Curriculum

Business Communication in Hospitality and Tourism

Business Communication in Hospitality and Tourism

Provides an overview of the dynamic hospitality and tourism industry, its growth and development, industry segments and distinguishing characteristics, and current trends.

Hospitality Professional Course

Professional Course

Emphasizes the importance of personal leadership development and identifies the basic work ethics and principles that are essential for service professionals.

Hospitality Supervisor Course

Supervisor Course

Teaches effective supervisory skills that are essential to a positive work environment, including the 'hard' skills to improve systems and 'soft' skills' to improve people.

Managing Diversity in the Workplace

Managing Diversity
in the Workplace

Provides an understanding of culture by teaching key management skills. This allows for the development of core competency, guided by effective management principles.

Let's Get Started

Registration takes about 5 minutes. Then, begin your course and continue at your own pace.

Hospitality leadership learning online courses registration

Course Work

Successfully complete all 4 of AHA's Hospitality Leadership Courses. Each module takes 2-3 hours to complete.
You Will Earn
  • 4 Individual Course Certificates
  • Professional Development Diploma
  • AHA Achievement Lapel Pin
Cost: $700

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Start today for only $87.50

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Benefits of the Hospitality Leadership Diploma Program

This online hospitality training program provides participants with a strong hospitality management foundation while inspiring and teaching work ethics, cultural understanding, and the leadership skills needed to function effectively anywhere in the world. A professional development diploma from AHA World Campus provides you with the competitive edge needed for success in the hospitality industry by:

  • Focusing on hospitality management and employability traits that industry leaders have identified as being essential for a successful career in hospitality.
  • Providing valuable opportunities for professional development and emphasizing personal leadership development within a global perspective.
  • Developing an understanding of other cultures, traditions, and beliefs and your ability to work within and manage a multicultural workplace.
  • Acknowledging that you possess the skills and competencies required for success in your position.
  • Demonstrating your commitment to professional development in your career.
  • Sending a message to potential employers that you are motivated to learn and driven to succeed.

AHA's Diploma programs emphasize the mastery of the following key areas:

Online hospitality training management leadership

  • People/Leadership Skills Enriched with Multicultural Understanding & Awareness
    Individuals will learn how to effectively communicate, manage, and lead with strong cultural awareness and understanding of diverse cultures.
  • Language & Business Communication Skills
    Students will learn enhanced language and business communication skills which are required for effective communication.
  • International Business & Management Skills
    This Diploma program gives emphasis to the exercise of effective business management skills, enriched with an international perspective.
  • Technology Skills & Preparedness
    Technology preparedness is a pillar for global competitiveness. A solid grasp of fast changing technology calls for individuals who possess a high level of comfort and mastery.

Schools, Universities, and Corporate

AHA's curriculum is available to Universities, High Schools,
and Corporate Training, all around the world!


Academic institutions are in a race towards developing graduates who are equipped to meet the demands of the global community. Global competitiveness is the direction that schools everywhere are headed for in developing their graduates. AHA courses are aimed to enhance and internationalize the hospitality and business curriculum of educational institutions anywhere in the world.

AHA's certificate programs are registered with the Commission on Higher Education in the USA allowing students to earn a recognized American credential. AHA's courses have been designed for college and university programs and can be used to complement an existing course such as an Internship Preparatory course or can be used as a course supplement and resource.

High Schools

Career readiness and employability skills also known as transferable skills, have become a critical part of education. Employers are seeking graduates with a combination of skills that fall under this career readiness and employability umbrella that include such things as soft skills or people skills, customer service skills and life skills. These skills include: effective non-verbal and verbal communication, problem solving, being a team player, accepting responsibility, having a positive attitude, showing good character and time management.

AHA World Campus is a USA licensed post-secondary virtual school, aimed to complement the curriculum of high schools. AHA's career and professional development courses, licensed by the Commission on Higher Education (CHE) of South Carolina, give emphasis to key employability traits and multicultural skills needed for success in today's diverse workforce.

Corporate Training

Customer retention is all about customer service and customer service is all about employee morale, motivation and training. AHA's online certificate courses assists employers with both. It's estimated that 80% of lost customers don't return because of bad service. AHA World Campus will give your employees the skills they need to not just satisfy customers, but to keep them returning to your business again and again.

Since 1986, the American Hospitality Academy has had one singular pursuit, "to motivate and inspire employees to deliver excellent service, and to achieve an "a ha" or an Amazing Hospitality Attitude. Through AHA's World Campus, companies can now take advantage of AHA's proven techniques and affordable customer service and management training courses. All courses are taken fully online and can be completed at your employee's own time and pace.

Workforce Development

For over 30 years, the American Hospitality Academy has specialized in developing thousands of college students worldwide for employment and leadership positions in the hospitality industry. AHA is now bringing our years of experience to workforce development and youth programs to help individuals become more employable in the service industry by inspiring their "a ha!" an Amazing Hospitality Attitude.

In today's workforce, soft skills or people skills have become increasingly valued by employers. While traditionally, workers were hired primarily for their technical or functional skills, organizations are now placing greater emphasis on less tangible qualities, such as good communication skills, cooperativeness, character and a positive attitude. AHA teaches the soft skills that are needed for young adults to succeed in the workplace.

Are you looking to enhance your hospitality and business curriculum?

Contact Us

Student Reviews

Ashley H., United States
This course was terrific! I felt that the theme of doing things uncommonly well was very appropriate. Hospitality is all about providing excellent service and exceeding expectations. To do this, you have to embrace the spirit of hospitality by having a positive attitude, developing positive character traits, communicating effectively, cooperating with others, managing your time wisely, maintaining a professional appearance, understanding culture, and celebrating diversity. I think that my favorite course section was creating service magic. This aligns closely with the Disney Concept of “Magical Moments.” Even if you do not work at Disney, any hospitality professional can create “magical moments” by performing small gestures that help make a guest feel special. This is what delivering the "a ha!" is all about.
Vasil V., Bulgaria
Using the AHA standards every day changed my whole conception about working in the Hospitality Industry and made it so much better and actually easier. What I mean is that having the right tools to deal with different situations, to have an idea how you should react the right way and to know how to organize yourself - you are ready to go. And I'm not just saying it -this program gave me the chance to go to the top of my department being an F&B Manager the last 3 months, so each and every module and exercise is incredibly useful every day and I feel that I have a solid ground start climbing my ladder of success!

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