Inspiring 21st Century Leadership Traits and Attitudes




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How Do You Define Great Hospitality?

Hospitality is a defining factor in the success of millions of businesses. Originating from the Latin word "hospes," which means "guest" or "host," it shows the relationship between a business's workers...


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Jan 01, 1970

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What Can you Do with a Hospitality Management Diploma?

Obtaining a diploma in hospitality management can help you secure an upper-level position in the hospitality industry. It shows hospitality employers that you've invested the necessary amount of work and time to further your skillset...


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Oct 12, 2018

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What is Hospitality and Tourism?

Hospitality and tourism studies have become an increasingly popular type of continuing education. After graduating high school, many young people choose to enroll in hospitality and tourism courses to better prepare themselves for...


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Oct 05, 2018

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What Is a Hospitality Diploma?

Postsecondary education is an essential part of working toward a successful career. After all, you'll have a much easier time securing the job of your dreams if you have the proper education. If you're hoping to land a job...


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Sep 28, 2018

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How to Make Money in The Hospitality Industry

Do you feel underpaid at your current job? Well, you aren't alone. According to a survey conducted by Indeed, 81% of U.S. employees aren't satisfied with their current salary. While you can always take on a second job to earn...


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Sep 21, 2018

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What is Career and Technical Education?

Fewer than half of all high school students are confident about their future career, according to a college and career readiness survey. Unfortunately, this means that many young adults end up either choosing the wrong type of post-secondary...


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Sep 14, 2018

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How to Manage Difficult Employees?

As a business owner or manager, it's your responsibility to delegate tasks to employees and guide them on how to perform their job. If an employee is doing everything right, you should recognize and acknowledge his or her performance...


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Sep 07, 2018

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Why Hospitality is Important?

Around the world, patrons rely on the hospitality industry in many aspects of their life. From restaurants and hotels, to shops and amusement parks, we experience different forms of hospitality on a daily basis. With origins dating...


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Aug 31, 2018

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What Are Hospitality Jobs?

As the U.S. job market and economy continues to improve, many people are searching for a new career. According to the Bureau of Labor...


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Aug 24, 2018

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What Does Hospitality Mean to You?

Hospitality is much more than just a buzzword that's here today and gone tomorrow. Defined as the relationship between a host and a guest, hospitality is an important concept that dictates the philosophy upon which countless businesses...


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Aug 16, 2018

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What is a Hospitality Professional?

Hospitality professionals play an important role in today's service industry. These individuals work for many different hospitality businesses operating in the United States, providing accommodation services to their respective...


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Aug 10, 2018

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What Can you Do with a Hospitality Diploma?

If you're preparing to enter the workforce or looking for a career change, perhaps working in the hospitality industry is a good choice for you. While it's not always a requirement, securing a hospitality diploma can significantly...


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Aug 02, 2018

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How to Improve Supervisory Skills and Lead Effectively

Also known as a manager, a supervisor is an employee who's given authority over other workers. This person's job description is to supervise other workers to ensure that they are doing their job correctly and efficiently. The...


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Jul 30, 2018

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Is Hotel Management a Good Career?

Hospitality and service industries place significant emphasis on the overall customer service experience, which means that hotels that require strong, motivated managers who are able to build and foster relationships with guests. According...


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Jul 20, 2018

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What is Corporate Training and Development?

Are you familiar with corporate training and development? This catch-all term refers to the ongoing process of teaching workers the skills needed to perform their job. Corporate training may include one-on-one consultations, tests,...


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Jul 13, 2018

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Why Customer Service is Important in the Hospitality Industry

Defined as the interactions and assistance between a business and the customers who purchase its products or services, customer service plays a key role in a business's success. While all businesses can benefit from positive customer...


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Jul 06, 2018

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What is the Hospitality Industry?

Hospitality remains one of the healthiest, fastest-growing industries in the United States. According to the Bureau of Labor Statistics, there are more than 845,000 hospitality businesses operating throughout the country as of Q4 2017,...


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Jun 29, 2018

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What is Business Communication?

All businesses need to communicate with their employees and customers, both internally and externally. Without communications, a business will struggle to perform its intended operations. Business communication refers to the process...


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Jun 22, 2018

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What is Hospitality Management?

Hospitality management has become an increasingly popular profession in recent years. As hospitality businesses continue to grow, they will constantly seek new recruits to fill open positions, especially at the position of manager....


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Jun 18, 2018

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What are Hard Skills?

Whether you are searching for employment or looking to advance in your current career, you need the right skills to succeed. Possessing the right skills will make you a more attractive candidate for employers, while also improving...


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Jun 11, 2018

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How to Be a Good Supervisor

Supervisors play an essential role in the modern-day workplace. Also known as an overseer, manager or foreperson, a supervisor is responsible for watching over the business's staff and ensuring they are doing their jobs. While...


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Jun 04, 2018

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What Is Professional Development?

Achieving success in your career requires ongoing training and education, which is where professional development comes into play. Also known as continuing education and professional learning, professional development is designed to...


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May 29, 2018

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What are the Benefits of Diversity in the Workplace?

Diversity has become a central focus for many business owners and human resource (HR) workers, due to the benefits it creates in the workplace. When a business's workforce consists of workers of similar demographics or skillsets,...


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May 21, 2018

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What Is Hospitality?

The hospitality industry continues to grow with each passing year. Statistics within the industry show that a new hospitality job is created every 2.5 seconds, making it a vital sector of the world's economy. In the United...


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May 13, 2018

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Hard Skills vs Soft Skills - What's the Difference?

Workers use a variety of skills to perform their respective jobs and tasks, most of which fall under one of two categories: hard skills or soft skills. Employers often analyze these skill sets of job candidates as part of their recruitment...


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May 04, 2018

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Benefits of Earning an Online Certificate - The AHA Way!

See if any of these questions "speak" to you...
• You are contemplating going back to school? OR…

• You want to change careers? OR…
• You want to enhance...


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Oct 17, 2017

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Need an Internship Attitude Boost - Today?

Yes! You landed the internship that you wanted! It's the night before your first day and you look into the mirror with a smile and give yourself a proud pat on the back. You lay out your clean and crisp uniform and lay down for...


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Jun 05, 2017

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Wanted: Multicultural Skills

Imagine you visited the local zoo and found that everything had changed. The zebras didn't have stripes, the giraffes didn't have long necks, the tigers didn't roar, and the monkeys didn't swing. All animals were displayed...


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Jul 24, 2017

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Put the "SUPER" back in Hospitality Supervisor

If you could be granted one super power what would it be? Be invisible? Fly? Not gain weight? Sounds cool right? If granted this special power, what would you do with this new ability? Definitely fun to think about! In July of 2017,...


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Oct 04, 2017

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Start Your Hospitality Career with Your "Softer Side"

Have you ever posed for a picture and immediately turned your body to show your "better side?" Come on, I won't tell! But, really, it's perfectly normal! It's human nature to want to present our "good side."...


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Sep 10, 2017






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