Inspiring 21st Century Leadership Traits and Attitudes


Image

Is Hotel Management a Good Career?

Hospitality and service industries place significant emphasis on the overall customer service experience, which means that hotels that require strong, motivated managers who are able to build and foster relationships...


Continue Reading

Jul 20, 2018

Image

What is Corporate Training and Development?

Are you familiar with corporate training and development? This catch-all term refers to the ongoing process of teaching workers the skills needed to perform their job. Corporate training may include one-on-one consultations,...


Continue Reading

Jul 13, 2018

Image

Why Customer Service is Important in the Hospitality Industry

Defined as the interactions and assistance between a business and the customers who purchase its products or services, customer service plays a key role in a business's success. While all businesses can benefit...


Continue Reading

Jul 06, 2018

Image

What is the Hospitality Industry?

Hospitality remains one of the healthiest, fastest-growing industries in the United States. According to the Bureau of Labor Statistics, there are more than 845,000 hospitality businesses operating throughout the...


Continue Reading

Jun 29, 2018

Image

What is Business Communication?

All businesses need to communicate with their employees and customers, both internally and externally. Without communications, a business will struggle to perform its intended operations. Business communication...


Continue Reading

Jun 22, 2018

Image

What is Hospitality Management?

Hospitality management has become an increasingly popular profession in recent years. As hospitality businesses continue to grow, they will constantly seek new recruits to fill open positions, especially at the...


Continue Reading

Jun 18, 2018

Image

What are Hard Skills?

Whether you are searching for employment or looking to advance in your current career, you need the right skills to succeed. Possessing the right skills will make you a more attractive candidate for employers, while...


Continue Reading

Jun 11, 2018

Image

How to Be a Good Supervisor

Supervisors play an essential role in the modern-day workplace. Also known as an overseer, manager or foreperson, a supervisor is responsible for watching over the business's staff and ensuring they are doing...


Continue Reading

Jun 04, 2018

Image

What Is Professional Development?

Achieving success in your career requires ongoing training and education, which is where professional development comes into play. Also known as continuing education and professional learning, professional development...


Continue Reading

May 29, 2018

Image

What are the Benefits of Diversity in the Workplace?

Diversity has become a central focus for many business owners and human resource (HR) workers, due to the benefits it creates in the workplace. When a business's workforce consists of workers of similar demographics...


Continue Reading

May 21, 2018

Image

What Is Hospitality?

The hospitality industry continues to grow with each passing year. Statistics within the industry show that a new hospitality job is created every 2.5 seconds, making it a vital sector of the world's...


Continue Reading

May 13, 2018

Image

Hard Skills vs Soft Skills - What's the Difference?

Workers use a variety of skills to perform their respective jobs and tasks, most of which fall under one of two categories: hard skills or soft skills. Employers often analyze these skill sets of job candidates...


Continue Reading

May 04, 2018

Image

Benefits of Earning an Online Certificate - The AHA Way!

See if any of these questions "speak" to you...
• You are contemplating going back to school? OR…

• You want to change careers? OR…
•...


Continue Reading

Oct 17, 2017

Image

Need an Internship Attitude Boost - Today?

Yes! You landed the internship that you wanted! It's the night before your first day and you look into the mirror with a smile and give yourself a proud pat on the back. You lay out your clean and crisp uniform...


Continue Reading

Jun 05, 2017

Image

Wanted: Multicultural Skills

Imagine you visited the local zoo and found that everything had changed. The zebras didn't have stripes, the giraffes didn't have long necks, the tigers didn't roar, and the monkeys didn't swing....


Continue Reading

Jul 24, 2017

Image

Put the "SUPER" back in Hospitality Supervisor

If you could be granted one super power what would it be? Be invisible? Fly? Not gain weight? Sounds cool right? If granted this special power, what would you do with this new ability? Definitely fun to think about!...


Continue Reading

Oct 04, 2017

Image

Start Your Hospitality Career with Your "Softer Side"

Have you ever posed for a picture and immediately turned your body to show your "better side?" Come on, I won't tell! But, really, it's perfectly normal! It's human nature to want to present...


Continue Reading

Sep 10, 2017






Copyright © 1986-2017 American Hospitality Academy. All Rights Reserved. | Terms of Use | Privacy Policy
Designed & Maintained by CreativeNetFX