IMPACTING AND INSPIRING THE FUTURE TODAY

AHA's professional development courses hit directly into what Marriot tries to establish in the minds of our young prospects for Marriot Management. - Philip Litke, Director of Training and Development, JW Marriot Hotel; JW Marriot Marquis - United States



 


Career Essentials and Service

Career Essentials & Service


The Career Essential and Service course (CES) identifies the basics work ethics and principles that are essential for any professional to develop and demonstrate in order to provide outstanding service to their customers. CES inspires participants to develop a more positive attitude, strong character, an appreciation for the benefits of effective communication and cultural understanding.



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Business Communication

Business Communication: Verbal and Non Verbal

The Business Communication course covers the different ways by which business communication is undertaken, where specific skills need to be developed as necessary tools for business success. These include: making effective presentations, written communication, business correspondence, the art of listening and reading comprehension.



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Supervision in the Workplace

Supervision in the Workplace


A great supervisor needs "hard" skills to improve systems and "soft' skills" to improve people. This course teaches both. In order to succeed in a high performance workplace, a great supervisor needs to develop both these skills to help maintain and lead a winning team.



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Managing Diversity in a Multicultural Workplace

Managing Diversity in a Multicultural Workplace


There is no one road map on how to approach cultural diversity issues. This course provides an understanding of culture with the development of key management skills, allowing a manager or a prospective manager to develop a range of core skills, guided by management principles that can be effectively applied in different situations.


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